A powerful program to develop the skills and confidence needed to manage high-performing teams.
A powerful program to develop the skills and confidence needed to manage high-performing teams.
About this Program
Struggling with supervisors who avoid hard conversations, mishandle conflict, or lose good employees? Supervisor Advantage gives them practical tools they can use immediately to lead teams with clarity, accountability, and confidence.
Through two consecutive days packed with tools and techniques, participants will learn the skills of effective management and supervision. This program is ideal for supervisors, managers, or any team members who want to improve their leadership skills alongside other area businesses.
Participants Will Learn Learn How to..
Manage former peers.
Stop conflict from spreading.
Handle tough conversations.
Hold someone accountable without damaging morale.
Lead when people might not take you seriously yet.
Who Should Attend?
Promoted but yet not trained supervisors and managers
They were great at their job. Now they have to manage people, performance.
Supervisors who want fewer awkward conversations
If conflict drags on too long, this program gives practical language and structure.
Employers who want stronger leadership without reinventing
Send the supervisors who influence culture, retention, and performance every day.
Employees you see leading your organization someday
Build their confidence and skillset now so they step into leadership prepared and not overwhelmed.
Program Organizer & Facilitator
Paula Chapulis
Bruce Miles
Take it from our graduates.
“It was the best training I’ve ever attended in my 12 years of being a supervisor. Thank you, Bruce!”
“We were able to learn new skills and apply them, while in sessions, to real-life situations and utilize the feedback of other leaders to help determine solutions.”
“I loved how Bruce would introduce a subject and then immediately jump to role play. That helped me cement it in my mind.”
Day #1
April 30, 2026 | 8-4PM
Morning: Leadership & Better Supervision of Employees
Leadership Traits & Styles, Supervising Diverse Teams & Former Peers, Management vs. Leadership
Afternoon: Interviewing & Developing High Performance Teams
Effective Recruiting, Interviewing, Supervision for Increased Accountability, Recognition & Retention Strategies
Day #2
May 1, 2026 | 8-4PM
Morning: Increasing Employee Engagement & Accountability
Employee Engagement, SMART Goals, Performance Reviews, Terminations
Afternoon: Reducing Conflict & Dealing with Difficult Employees
Team Building & Pitfalls, Diagnosing & Diffusing Conflict, Managing Difficult Employees, Course Capstones & Certificate Presentation
Register Now!
Cost is $825 per person and limited to 32 Chamber members. Deadline to register is April 23rd and fees include The Leader’s Window book, class materials, and lunch both days. Through the support of Anderson Brothers Construction, scholarships (25% discount) are available upon request to very small businesses and nonprofit organizations with fewer than 5 employees. Register online. Pay with credit card or invoice.
- Sessions held at Brainerd Lakes Chamber
- Class size limited to first 32 registered
- Cost to attend is $825 per person